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    New Challenges for the Digital-First Business  logo

    New Challenges for the Digital-First Business

    FT DIGITAL DIALOGUES | Maintaining customer loyalty in a volatile business environment
    Tuesday 15 December | 4:00pm GMT, 11:00am EST
    REGISTER NOW

    IN PARTNERSHIP WITH

    This live webinar, hosted by the Financial Times in partnership with EXL, will bring together senior executives in banking, insurance, healthcare and other industries to discuss how to maximise the opportunities and minimise the threats of being a digital-first business.

    Read the full overview

    SPEAKERS INCLUDE

    speaker image
    RK
    Rohit Kapoor
    Vice Chairman & CEO
    EXL
    speaker image
    DM
    David McMillan
    Chief Executive Officer
    esure
    speaker image
    CM
    Clarke Murphy
    Chief Executive Officer
    Russell Reynolds
    speaker image
    CN
    Chris Nuttall
    Assistant Tech News Editor
    Financial Times

    KEY TALKING POINTS

    What exciting new opportunities are available to digital-first businesses? Are they making the most of them, and if not why not?


    How can businesses minimise the risks of digitalisation and maintain customer relationships?


    Digital services are only as good as their underlying digital platforms – so how do you configure and manage the interfaces between the two to ensure maximum operational efficiency?


    Why is it so difficult to collect, manage and analyse data to unlock the insights needed to drive sales and profitability? Why isn’t the use of artificial intelligence in predictive analytics living up to its potential?


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